Customer Service Representative
Full Time • Warwick
Responsive recruiter
Benefits:
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
Join a Team That Values Your Growth and Performance
Window World, the nation’s largest exterior remodeling company, is looking for a motivated and customer-focused Customer Service Representative (CSR) to join our growing team.
This is more than a typical “answer the phones” role—our CSRs play a critical part in creating a first-class customer experience and helping drive the success of our business by converting inquiries into scheduled appointments.
If you’re energetic, organized, and confident speaking with customers, this is a great opportunity to build a long-term career with real advancement potential.
What You’ll Do
- Handle a high volume of inbound and outbound calls with professionalism and confidence
- Convert customer inquiries into scheduled in-home appointments
- Schedule sales, installation, and service appointments efficiently
- Provide clear, helpful communication to customers throughout their experience
- Resolve customer concerns and follow up to ensure satisfaction
- Accurately input and maintain customer information in our CRM system
- Support team operations by keeping schedules organized and up to date
What We’re Looking For
- Strong communication skills and a confident phone presence
- Positive, customer-first attitude
- Ability to build rapport quickly and guide conversations
- Organized and detail-oriented, especially with data entry and scheduling
- Comfortable working in a fast-paced environment
- Previous customer service, call center, or scheduling experience is a plus
Compensation & Benefits
- $20–$24/hour (based on experience)
- Performance-based bonuses (realistic total earnings $45K–$50K+)
- Paid time off and holidays
- Paid training and ongoing development
- Stable, full-time hours year-round
- Flexible scheduling options
- Opportunities for advancement into sales, management, and leadership roles
- Supportive, team-oriented work environment with company events
Why Window World?
At Window World, we combine high-quality products, industry-leading warranties, and exceptional customer service—all at an affordable price. Our team is the backbone of that mission.
If you’re looking for a company where your performance is recognized, your growth is supported, and your work actually makes an impact—we’d love to hear from you.
Apply Today
If you’re ready to take the next step in your career and be part of a growing, high-performing team, apply now.
Compensation: $20.00 - $24.00 per hour
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.
(if you already have a resume on Indeed)
Or apply here.
Staff members are treated like family
Salesmen are provided training and new leads on a daily basis
Installers are provided consistent, year-round work