Service Operations and Warehouse Lead
Full Time • Ft. Wayne
Benefits:
- Company parties
- Employee discounts
- Opportunity for advancement
- Training & development
We Offer
- Competitive, weekly pay with opportunities for bonuses and performance incentives.
- Unlimited earning potential based on your dedication and performance.
- Flexibility in scheduling with adaptable hours to suit your schedule.
- Well-organized warehouse for convenient access to products and materials.
- Reliable support from Window World to ensure smooth operations on-site and address homeowner inquiries.
- Paid on-the-job training to enhance your skills and advance your career.
- Clear pathways for career growth and advancement within the company.
- Full-time hours guaranteeing job security and consistent work throughout the year.
- Vibrant team culture with regular events fostering camaraderie and collaboration.
Job Summary
The Window & Door Service Technician | Operations & Warehouse Lead plays a critical, hands-on role in ensuring the successful execution of servicing residential window and door. This position blends skilled installation work with operational coordination and warehouse oversight to ensure every project is properly prepared, efficiently executed, and completed to Window World standards.
The Window & Door Service Technician | Operations & Warehouse Lead plays a critical, hands-on role in ensuring the successful execution of servicing residential window and door. This position blends skilled installation work with operational coordination and warehouse oversight to ensure every project is properly prepared, efficiently executed, and completed to Window World standards.
This role is responsible for servicing and installing window and door products in the field, coordinating materials and logistics for scheduled installations, maintaining a clean and organized warehouse environment, and supporting smooth day-to-day operations. The ideal candidate takes pride in craftsmanship, thrives on organization, and proactively solves problems to keep projects on track and customers satisfied.
Responsibilities
- Professionally remove and replace residential windows and doors in accordance with Window World installation standards and guidelines.
- Complete all finishing work, including trim, insulation, sealing, and caulking, to ensure a clean, high-quality final product.
- Troubleshoot and resolve jobsite issues efficiently to avoid delays, rescheduling, or extended service/ installation time.
- Maintain a professional, customer-focused presence on every jobsite, answering homeowner questions as needed.
- Collect completion certificates, customer surveys, and final payments if needed, upon project completion.
Qualifications
- Must have the knowledge and ability necessary for servicing removing and installing windows and doors.
- Strong communication and customer service skills.
- Must have persistence and strong problem-solving and time management skills.
- Take pride in craftsmanship and finished work product.
Company Overview
Window World is the largest residential exterior remodeler in the United States. To keep up with growing customer demand, we are looking for highly motivated and experienced contractors—preferably a 2-man crew—to install pre-sold window and door projects. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Completing those jobs with superior installers is one of the keys to our history of success. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Window World is the largest residential exterior remodeler in the United States. To keep up with growing customer demand, we are looking for highly motivated and experienced contractors—preferably a 2-man crew—to install pre-sold window and door projects. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Completing those jobs with superior installers is one of the keys to our history of success. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Compensation: $35,000.00 - $45,000.00 per year
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.
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Staff members are treated like family
Salesmen are provided training and new leads on a daily basis
Installers are provided consistent, year-round work