Customer Service Coordinator Weirton

Customer Service Coordinator

Full Time • Weirton
Window World seeks energetic and customer centric individual to fill role of Customer Service Coordinator at our Weirton Window World location. Join the Moran family and their team to help create a lifelong experience for our customers. The Moran family and their group of seven Window World locations offers you a family culture where you will feel right at home. Get training and ongoing support to help you grow in your position! 
 
  •   Incentives based on measurables and attendance
  •   Group team building quarterly meet-ups
  •   Weekly meet ups with your team to talk about ideas, issues, & solutions
  •   Yearly family picnics/parties to meet all of our 7 store’s team members
Benefits:
  • 401(k) with matching
  • Health insurance 
  • Dental insurance
  • Vision insurance 
  • Paid time off
  • Paid Holidays 
  • Professional development assistance
  • Employee discount 
 Job Responsibilities:
  • Maintain communication with our customers via phone, email, etc. 
  • Order all materials and parts required to complete services
  • Schedule measure appointments with the customer via phone or text
  • Researching and pulling permits, as needed, for projects
  • Data entry & record maintenance in our CRM program
Qualifications:
  • Pleasant personality with energetic spirit
  • Prior customer service experience is essential
  • Prior data entry skills are preferred
  • Strong attention to detail
  • Ability to learn and adapt quickly
Compensation: $15.00 - $16.00 per hour




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Why Should You Join Us at Window World?

 
Staff members are treated like family
Salesmen are provided training and new leads on a daily basis
Installers are provided consistent, year-round work